Vivek Jain is a Senior Network Software Engineering Specialist at Telstra, where they currently work in the IVR Team to develop IVR software within the Network and Product Engineering group. Previously, Vivek served as a Tech Lead and Senior Software Engineer at [24]7.ai, focusing on IVR domain and chatbot development. Their early career included positions as a Software Engineer at AMEDEO SOFTWARE PRIVATE LIMITED and as a VXML Developer at Reliance Communications. Vivek holds a Master’s in Computer Application from MIT, Ujjain, and a Bachelor's in Computer Application from M.B. Khalsa College, Indore.
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