Aditya Patel is a Senior Manager specializing in Conversational AI at TELUS Digital, where they lead global teams in projects involving Dialogflow CX and Google Cloud. With a strong background in software development and architecture, Aditya has previously held roles as a Senior Software Engineer at RedLore and Samsung Electronics America, contributing to large-scale conversational AI solutions and API integrations. Their journey began with a degree in Computer Engineering from Universal College of Engineering Mumbai, complemented by a Master of Science from Eastern Illinois University. Certified as a PMP, TOGAF Practitioner, and GCP Professional Cloud Architect, Aditya is dedicated to driving scalable AI-powered customer experiences and mentoring future technology leaders.
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