Brianne Heisel is a senior strategic leader currently serving as the Director of Customer Experience & Agent Technology at TELUS Digital, where they lead the development of innovative technology solutions that enhance agent performance and customer experiences. Previously, Brianne held leadership positions at companies like WillowTree, L-3 Maritime Systems, and Everbrite, overseeing significant portfolios and fostering executive-level client partnerships. With expertise in coaching and team development, Brianne has consistently delivered effective solutions across various industries, including telecom and financial services. Brianne also earned a Master's degree in Business Administration and Management from Longwood University in 2023.
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