Darel Ramirez

Darel Ramirez is a detail-oriented Learning Services Team Leader with over 10 years of experience in the BPO industry and 8 years in Learning Services. They have focused on staff development, enhancing team members' performance through the creation of training materials and methods to minimize errors. Darel's expertise spans soft skills such as emotional intelligence and coaching, as well as technical skills like forecasting and BPO financials. Their educational pursuits include ongoing studies in Organizational Coaching and Pre-Medicine, alongside a Bachelor’s degree in Clinical Psychology from Universidad Mariano Gálvez.