Edgar Ortiz is an experienced Account General Manager currently at TELUS Digital, following a role as Sr Workforce Manager at TELUS International from 2013 to 2025. They possess expertise in using various software applications, including Microsoft tools and Lotus Notes, to analyze and resolve customer information. Currently pursuing a Bachelor of Business Administration at Universidad Galileo, Edgar excels in both independent and team environments, consistently aiming to enhance call center operations and drive company success.
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