Eric de Roussan is a Technology Analyst at TELUS International, where they troubleshoot and resolve issues related to various operating systems and network devices. With over 17 years of experience in the customer service industry, they have held multiple support and management roles, demonstrating strong analytical skills and a customer-oriented approach. Eric has extensive knowledge of call center metrics, advanced proficiency in G Suite and Microsoft Office, and speaks French, English, Portuguese, and Spanish fluently. Previously, they served as a Customer Experience Manager at TELUS and have held various technical support positions at Fido Mobile.
This person is not in the org chart
This person is not in any teams
This person is not in any offices