Himanshi Mathur

Himanshi Mathur possesses extensive experience in customer service and quality analysis, with a career spanning from September 2017 to June 2023. Initial roles included Customer Service Representative and Quality Analyst at Teleperformance, where responsibilities involved providing information on products and auditing transactions. Afterward, at MattsenKumar LLC, Himanshi served as Sr. Interaction Analyst, focusing on transactional audits for various partners. Following that, a position as Sr. Quality Analyst at Tech Mahindra involved monitoring customer interactions. Most recently, roles as Customer Experience Analyst II and Learning Services Specialist were held at TELUS International India. Academically, Himanshi holds an MBA in Human Resources Management from Jaipur National University, along with a Bachelor of Commerce degree from the same institution.