Jatin C. is a Senior Manager of Learning Services and Customer Experience at TELUS International, currently focusing on delivering strategic training and development programs. With over 14 years of experience in the BPO/ITES industry, Jatin has a strong background in behavioral and organizational development, having successfully facilitated training for more than 50 batches across various roles. Previous positions include managerial roles at Personiv, where Jatin was responsible for training needs identification, program implementation, and trainer leadership. Additionally, Jatin has experience as a Quality Analyst at Teleperformance. They hold a B2.2 level in the German language.
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