Kendra Schmid is the Director of Delivery Services at TELUS Digital, where they guide skills development for delivery teams across diverse industries and establish effective operating frameworks. Previously, Kendra held the position of Senior Delivery Director at WillowTree, focusing on agile delivery transformation and team leadership. Kendra began their career as a Software Engineer Intern at IBM and later contributed to projects at multiple organizations, including a six-year tenure as a Senior Software Delivery Manager at Delivery Agent. They earned a Master's degree in Computer Science from the University of Virginia, specializing in requirements for safety-critical software systems.
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