Leanne Peck is a seasoned professional in the technology and customer experience sector, currently serving as a Genesys Delivery Lead at TELUS Digital since May 2025. With a robust background in program and product management, spanning over a decade at TELUS, Leanne has developed strategic product visions and led initiatives that enhance customer interactions through intelligent routing platforms. Previous roles include Senior Program Manager in Strategy, Innovation & Transformation, and Senior Business System Analyst, where Leanne successfully facilitated workshops, drove product development, and achieved significant operational savings. Earlier career experiences include positions at RBC, MTS Allstream, and Cable & Wireless, where Leanne honed expertise in telecom consulting, project management, and technical operations. Leanne holds an Honours Bachelor of Science in Biochemistry from the University of Waterloo and a degree in Network Systems Technology from Herzing College.
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