Luis Dalmau is a multilingual Operations Manager at TELUS Digital, with over 14 years of experience in customer service, marketing, and operations management across various industries, including video games and social media. Previously, they have held roles such as Senior Team Manager and Marketing Manager, showcasing a proven ability to implement creative solutions and optimize processes for higher profitability and productivity. Luis's educational background includes a degree in Public Relations and a Master's in Digital Economy focused on Marketing from esteemed institutions. Their expertise in data analytics, program management, and customer engagement establishes them as a leader in achieving organizational KPIs and enhancing team performance.
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