Massimo Muollo is an experienced Operations Manager at TELUS Digital, with a career that commenced in 2000 at ePlanet/Noicom as a Voice Network Specialist. In the current role, Massimo oversees service operations, ensuring optimal customer experience and productivity across support teams. Previous positions at TELUS Digital include Team Manager and Team Leader, where responsibilities encompassed team supervision, training, and conflict resolution. Earlier work involved customer service roles in hospitality and technical management positions, including a Service Manager role in the US Navy, and various technical positions focused on telephony systems. Massimo holds a high school degree from Bachelet Institute.
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