Michael Acal is a Senior Technology Lead for Customer Managed Storage at TELUS International, a position they have held since 2014. Previously, they worked as a Storage Administrator at EMC for a brief period in 2014 and at Hewlett-Packard from 2011 to 2014, where they provided extensive troubleshooting support for various storage solutions. Prior to that, they served as a Customer Engineer at Unisys from 2003 to 2011, delivering Level 3 support for EMC and NetApp products. Michael earned a Bachelor's degree in Electrical Engineering from the Technological University of the Philippines, where they studied from 1996 to 2001.
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