Shashi Kumar

Shashi Kumar is a seasoned operations leader with over 20 years of experience in diverse industries, including BFSI, Telecom, and BPO. They have held significant roles at notable organizations such as Mercer, Aegis Global, and Tata Tele Business Services, excelling in operations, benefit administration, and project management. Currently serving as Group Manager (AVP) at TELUS Digital, Shashi has successfully led teams, improved processes, and driven initiatives that enhance customer experiences. Their educational background includes advanced studies at institutions like the Indian Institute of Management and Vinayaka Missions Sikkim University, alongside ongoing education at the National Institute of Securities Markets.