Smiley Gupta is a Senior Conversational AI Engineer with 5.8 years of experience in designing and developing cloud-based conversational AI solutions. Currently, Smiley works at TELUS Digital, having previously held positions at Cognizant and Tata Consultancy Services. Smiley holds an M.Tech in Computer Science from Kurukshetra University and possesses multiple cloud certifications from Google, AWS, Microsoft, and Genesys PureCloud. Passionate about advancing AI technologies, Smiley specializes in tools such as Google CCAI and Dialogflow to create effective chatbots and voice assistants.
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