Spring Zhou is currently the Director of Global Customer Experience & AI Innovation at TELUS Digital, where they focus on delivering next-generation solutions for global brands. With a solid background in financial institutions and customer experience management, Spring has held key leadership positions such as Associate Director of Global Sales, Solution & Account Management at Concentrix and Head of Great China Business Development & Marketing at Swiss Post Solutions. Spring holds a Bachelor's degree in International Finance from Shanghai Jiao Tong University and a Master's degree in International Banking & Financial Studies from Southampton Business School. Their extensive experience includes roles at IBM, Sykes, and Bank of Communications Limited, positioning them as an expert in digital transformation and client services.
This person is not in the org chart
This person is not in any teams
This person is not in any offices