TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.



Outsourcing

Telus Digital

Telus Digital's headquarters in Cork, Ireland

This department is responsible for planning, analyzing, and optimizing workforce resources to enhance operational efficiency.

Workforce Management

This department oversees and coordinates various operational activities to ensure effective and efficient workflow across the organization.

Operations Management

This department ensures the quality and reliability of software products through rigorous testing and analysis.

Quality Assurance

This department is responsible for designing, developing, and maintaining software applications to meet organizational needs.

Application Development

This department focuses on the design, coding, testing, and maintenance of software applications.

Software Development

This department focuses on analyzing and interpreting data to support business decisions and improve operations.

Data Analytics

This department manages the processes and strategies for attracting, hiring, and onboarding talent within the organization.

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Operations Management

Quality Assurance

Application Development

Software Development

Data Analytics

Recruitment Services