Billy Yim possesses a diverse background in customer service, sales, and product management, with experience spanning multiple industries. Notable roles include Concierge & VIP Services Agent at Air Canada, where responsibilities focused on servicing Super Elite customers, and positions at Cisco and Qlik, emphasizing business development and sales acceleration. At TELUS, Billy Yim advanced from Sales Enablement Manager to Senior Product Manager for SD-WAN & Cloud Integration, leading product management initiatives and driving marketing programs within the Mid-Market sales channel. Educational qualifications include a Master's Degree in International Business from Queen's University and a Bachelor's Degree in Hospitality and Tourism Management from the University of Guelph, supplemented by a Product Management Certificate from BrainStation.
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