Carlos Cabrero

Carlos Cabrero is the Customer Experience Director at TELUS Agriculture & Consumer Goods, where they lead the Global Customer Success team and drive customer experience initiatives. Previously, Carlos held various roles at TELUS, including Director of Procurement and Manager of Procurement Transformation, focusing on strategy and innovation. Carlos also served as an MBA Course Instructor at DeGroote School of Business, McMaster University, teaching strategic procurement concepts. With a strong educational background, including a Master's in Business Administration from McMaster University, Carlos's expertise spans finance, procurement, and customer experience excellence.