Cynthia Smith is an experienced professional currently serving as a Strategy Manager and Experience Owner at TELUS since September 2005, focusing on key Troubleshooting journeys within Mobility and Home Solutions. Prior roles at TELUS include Senior Business Analyst in the Robotic Process Automation Centre of Excellence, Business Analyst specializing in process improvement and opportunity discovery, Training & Development Designer creating innovative learning solutions, and various roles in Service Assurance and Strategic Planning. Earlier in her career, Cynthia worked as a Mobility Coordinator at IBM from 1996 to 2000. Cynthia holds a degree from Centennial College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices