Daniel Heeb

Daniel Heeb, LSSBB PMP CSM, is an accomplished Senior Manager at TELUS, leading various initiatives in mobile applications and Internet & TV products since March 2007. With a focus on agile team development and transformative change, Daniel has driven significant improvements in customer onboarding and service management, generating $6M EBITDA from technical support innovations. In previous roles, Daniel has excelled in product management, leveraging data analytics to enhance customer satisfaction while reducing costs significantly. As a co-founder and Chief Data Scientist at Parametric Properties Inc., Daniel has successfully led data-driven investment opportunities, achieving over $5 million in assets in the first year. Daniel's educational background includes a Bachelor of Science in Computer Science and Genetics from The University of British Columbia and a PMP certification from the Project Management Institute.