Dustin Wright has over 19 years of experience in data science and technology architecture, currently serving as a Data Scientist at TELUS since March 2004. Responsibilities include telecom reliability analysis and the design of machine learning models to predict customer support needs. Previously held roles at TELUS include Technology Architect - Data Architecture, and Revenue Assurance Analyst II and III, where significant revenue recovery efforts were made. Earlier career experience at Shaw as a Customer Service Agent provided foundational skills in technical support. Dustin holds a Bachelor of Applied Science in Computer Science from Simon Fraser University.
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