Jeff Holmes is an experienced Business Analyst currently employed at TELUS since December 2024. Prior to this, Jeff held various roles at Start.ca from September 2016 to December 2024, achieving expertise as a Customer Experience Analytics Partner and contributing to quality assurance and service desk operations. Jeff has also served as Incident Manager at Davis and Henderson, Senior Help Desk Technician at GoodLife Fitness, and System Engineer at FRI Canada. With a strong background in technology and analytics, Jeff holds diplomas in Computer System Technician/Computer System Analyst from Fanshawe College and Television Broadcasting/Multi-media from Niagara College.
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