Joanne Floropoulos is an accomplished Executive Customer Success Leader with over 15 years of experience in driving client retention and revenue growth for global enterprise clients. They have held senior roles at companies such as Ceridian, Dayforce, and ADP, demonstrating expertise in strategic account management and team leadership. Joanne excels in building high-performing teams, fostering executive relationships, and implementing data-driven strategies that enhance customer satisfaction and business outcomes. They are currently pursuing an Honours B.A. in History and Political Science at the University of Toronto.
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