Jordan Cooper is a seasoned professional with extensive experience in program management and process improvement at TELUS, where tenure spans from December 2004 to the present. Currently serving as a Senior Program Manager for Enterprise Account Profitability, Jordan focuses on enhancing account profitability, revenue yield, and cost management. Previous roles include leading the IT Cost Transformation Program and overseeing large-scale End-to-End process improvements using Lean and Six Sigma methodologies. Additionally, Jordan has contributed as a Lean Six Sigma Trainer, earning a nomination for the Top Training Effectiveness OE Award in 2018. Earlier in the career, Jordan worked as a manager in software engineering and gained practical experience as an intern in Cisco network engineering. Educational background includes a Bachelor's Degree in Computer Software Engineering and two years of undergraduate study in Electrical Engineering from Simon Fraser University.
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