Krystal Jackson is an experienced technology manager with a robust background in performance engineering, product management, and digital operations, primarily with TELUS and TELUS Digital. Currently, as the Manager of Technology Strategy for SRE/SRO Performance Engineering, Krystal leads teams to implement advanced monitoring frameworks and develop system scalability strategies. Previous roles include managing technical products in content and publishing, enhancing digital project setups, and automating risk management systems. With over a decade of experience at TELUS, Krystal has consistently driven improvements in deployment efficiencies, stability, and developer productivity. Educational qualifications include studies in Architectural Technology from Ryerson University and George Brown College.
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