Michelle Dion is the Director of Marketing at TELUS, where they lead customer retention and profitability strategies across wireline product solutions. Previously, they served in various marketing roles at TELUS, including Manager of Products & Services and Manager of Marketing, where they focused on customer experience and engagement initiatives. Michelle began their career as a Promotional Rep/CIMbassador at Consumer Impact Marketing, managing recruitment efforts and delivering brand experiences for notable companies. They hold an MBA from Queen's University and a Bachelor of Commerce in Marketing from The University of Calgary.
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