Nagaraj S is a Senior Architect specializing in Conversational AI with over 18 years of experience in designing and scaling intelligent virtual assistants for enterprise contact centers. Currently serving as the Director of Technology Services, Nagaraj focuses on the development and delivery of virtual assistant voice and chat platforms. Nagaraj has previously held key roles at Verizon, TELUS, and Tata Consultancy Services, where they led the architecture and deployment of AI-driven solutions across various industries, including Telecom and Healthcare. Nagaraj is also pursuing an MBA in Information Technology from Tamil Nadu Open University and holds a B.Tech in Information Technology from Anna University.
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