Nicholas Smith

Nicholas Smith is a Senior Strategy Manager specializing in software development and telecommunications, focused on enhancing the billing experience for customers while delivering business value. With experience in developing long-term organizational strategies, constructing business cases for capital funding, and managing multiple development team priorities, they excel at guiding executive decision-making processes. Previously, they served in various roles at TELUS, including Business Analyst II and Senior Business Analyst, and held positions such as Special Assistant to the Minister of International Trade for the Government of Canada. Nicholas also has a background in teaching as a Teaching Assistant at Simon Fraser University and has worked extensively in customer service at WestJet. They are currently pursuing both a Bachelor of Arts and a Master of Arts in Political Science at Simon Fraser University.