Nick Springthorpe is a Senior Technology Specialist at TELUS, where they have worked since 2017, focusing on monitoring support and enterprise management for TELUS Health and Payment Solutions. With a background in incident management and development, Nick has expertise in ITIL best practices, Linux and PowerShell scripting, and system administration. Previously, they held several roles at TELUS Health and Emergis, where they led initiatives to improve incident resolution processes and trained new team members. Nick holds a degree from the University of Ontario Institute of Technology, earned between 2007 and 2011.
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