Omer Nazir is an accomplished professional with extensive experience in human resources and operations management. At Zong CMPak Ltd from 2013 to 2018, Omer held various roles, including HR Business Partner and Manager HR Operations, where skills in conflict resolution and grievance handling were key. Omer's expertise also encompassed insourcing and outsourcing operations, sales management for corporate accounts, and enhancing customer support through innovative experience centers. Currently, Omer serves as an Account Manager for SMB at TELUS, focusing on the acquisition of new business. Additionally, Omer has a background in quality assurance at Telenor Pakistan, leading customer service quality initiatives across multiple centers. Omer holds an MBA in Marketing from the University of Central Punjab and completed a Management Development Programme at Lahore University of Management Sciences.
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