PP

Pritesh Patel

Technology Specialist

Pritesh Patel has extensive experience in technical support and client services, having worked in various roles across multiple organizations. Starting as a Client Services Analyst at Eigen Development Ltd., Pritesh provided technical support and troubleshooting for clients. At Accenture, Pritesh managed a team of Tier 2 technical support representatives, focusing on problem management and maintaining technical databases. Pritesh’s tenure at IBM Canada Ltd. included roles as a Subject Matter Expert, Senior Technical Analyst, and Desktop Support Technician, with responsibilities ranging from project management to quality assurance and user support for large user bases. Most recently, Pritesh worked at TELUS as a Senior Technology Specialist, leading a team supporting BC Hydro's technological needs and managing IT operations for large-scale moves. Pritesh holds a Technology Diploma from CEGEP Vanier and additional certifications in Windows 7 support and Microsoft System Center Management.

Location

Surrey, Canada

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