Ricky Wong has over 18 years of experience at TELUS, currently serving as the Manager of Information Services, where key achievements include leading an analytics team for Home Solutions data management and creating comprehensive KPI dashboards. Prior roles at TELUS encompass Senior Technology Architect, Senior Market Intelligence Manager, Performance Analyst Consultant, Senior Performance Analyst, Business Analyst, Technology Analyst, and Call Center Agent, in which notable contributions involved enhancing sales infrastructure, developing monitoring dashboards, automating reporting processes, and achieving significant cost savings. Ricky Wong also co-founded JMPDesign, managing product development projects for major entertainment studios. Educationally, Ricky Wong holds a Master’s degree in Electrochemistry from the University of Calgary.
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