Robin Yang

Robin Yang is a Technical Product Manager with extensive experience in process management and ITIL certification, specializing in the financial and telecommunications sectors. Previously, Robin worked as a Help Desk Analyst at Toromont Industries, a Service Desk Analyst at Symcor, and a Lifecycle Management Process Owner at TELUS, where they led initiatives to improve processes and implement ServiceNow solutions. Robin holds a Bachelor of Commerce in Information Technology and a Project Management certificate from Ryerson University.