Sally Yoo

Sally Yoo is a Senior Business Analyst at TELUS Communications, where notable contributions include leading initiatives to improve operational efficiencies and user experiences, achieving a 40% productivity increase through strategic data analysis and system integration. Previously, as a Client Consultant at RBC, Sally drove a 5.84% increase in sales performance for fiscal 2021. Sally's experience also includes serving as a User Experience Researcher at the University of Waterloo, optimizing the HR website through user testing and innovative methodologies, and as a Graphic Designer at the Ubiquitous Health Technology Lab, where visual concepts were developed to communicate research effectively. Sally holds a Bachelor's degree in Global Business and Digital Arts from the University of Waterloo.