Stephen Book

Stephen Book is the Director of Strategy & Planning at TELUS, where they focus on consumer solutions strategy. They have previously held various management roles at Xerox, including Manager of Client Experience and Manager of Business Intelligence & Customer Insights, as well as serving as a Market Analyst at Nielsen. Stephen earned an HBA in History and Political Science from Western University and an MBA in Brand Strategy and Mass Marketing Communications from Wilfrid Laurier University. Their diverse background encompasses market research, strategy, design, and illustration across not-for-profit and business sectors.