José Jiménez is a seasoned Project Manager with over 20 years of experience in multinational telecommunications companies, currently serving as PMO Operations and Network at Telxius since 2019. They hold a PMP certification and are also a Scrum Master, having successfully led various projects focused on contact center systems, process automation, and customer service improvements. José has previously worked in roles such as Team Leader for WorkForce at Vodafone, where they managed real-time call traffic and supported numerous contact centers across Spain and Latin America. They earned a degree in Economics from the Universidad Autónoma de Madrid and have furthered their education with a Master's in Customer Management from Vodafone España - ESIC and Agile & Scrum training from Paradigma.
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