Ana Ivan is a seasoned professional with extensive experience in project management and customer success across various technology companies. Currently serving as a Senior Project Manager at Templafy since January 2022, Ana oversees platform upgrades and product implementations, focusing on enhancing team processes and cross-departmental workflows. Prior roles include Senior Customer Success Manager at Templafy, where a 99% retention rate was achieved for key Scandinavian accounts, and Enterprise Customer Success Manager at TwentyThree, managing enterprise-level customer relationships. Additionally, experience includes roles at Trustpilot and Oracle, with a strong background in driving customer satisfaction and business growth. Ana holds a Bachelor of Arts in Foreign Languages from the University of Bucharest and is pursuing an MBA at Bucharest Business School (BBS @ ASE).
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