Mak Smith

Mak Smith is a People Analyst at Templafy. Mak previously worked as a Program Coordinator, Senior - Operations at Northern Arizona University and as a Relationship Banker - Small Business Specialist at JPMorgan Chase & Co.

Mak Smith has over four years of experience in program coordination and management. At Northern Arizona University, they streamlined the verification processing timeline by 66%, cutting the wait time for financial aid. Mak also managed the verification program for a University population of over 31,000 students.

At JPMorgan Chase & Co., Mak Smith exceeded the monthly regional sales quotas for Relationship Bankers for 13 months in succession. Mak was experienced in creating relationships with new clients through in-person service and extensive warm calling. Mak also maintained the regulatory requirements for the debit card printing procedures within the retail branch location.

Mak Smith has a Master of Business Administration from the University of Arizona and a Bachelor of Science in Marketing and Management from Northern Arizona University. Mak also has certification from The Predictive Index and the National Association of Student Financial Aid Administrators.

Mak Smith reports to Mie Aoki, Head of People Operations. They are on a team with and Lidia Salerno - People Experience Officer.