At Temple, we believe organizations can’t change what they won’t question. That’s why we help teams see their systems clearly—people, processes, patterns, blind spots—and design services that actually work in the world.

We’re a Portland-based consultancy specializing in customer experience, research, service design, and mobility strategy. Our work spans sectors, but our approach stays the same: uncover the truth of what’s really happening, challenge assumptions that no longer serve the mission, and turn complexity into clarity.

Whether we’re helping a non-profit rethink mobility access, guiding a team through a CX transformation, or mapping the friction hidden inside an established process, our focus is simple: real progress starts with real understanding.

Temple brings structure to ambiguity, insight to decision-making, and a practical, human-centered lens to every engagement. We don’t chase trends or deliver decks that collect dust. We build tools, frameworks, and services teams can use the next day.

Our capabilities include:
• Qualitative & quantitative research
• Customer and stakeholder journeys
• Service design and operational modeling
• Mobility & shared transportation strategy
• CX measurement and insights systems

If you’re ready to question what’s familiar, evolve without losing what makes your organization special, and design services people truly value, let’s talk.

Temple Consulting

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Temple Consulting

Org chart

Teams

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