Grant Thomas is an experienced professional with a strong background in operational leadership and customer service management. As the Head of Service Delivery at Temple & Webster since June 2021, Grant oversees Supplier Operations, Transport, and Customer Care teams, focusing on operational excellence and customer satisfaction while managing budgets and vendor relationships. Previous roles include Senior Operations Manager at Aimia Inc. for Australian and Middle Eastern Contact Centres and extensive experience with various organizations in operational management, including PGA Tour of Australasia as a Golf Professional. Grant's educational background includes an Associate degree in Psychology from Paris College.
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