Usman Awan is a Premier Technical Support Engineer at Tenable since May 2017, specializing in customer liaison for technical issues, analyzing vulnerability scan results, and maintaining knowledge of Tenable products and information security best practices. Previous experience as a Technical Support Agent at Pole To Win International involved providing customer support for technical queries and ensuring thorough troubleshooting before escalation. Usman holds a Master of Business Administration from the University of Maryland, a Master's in Cybersecurity from the University of Maryland Global Campus, and a Bachelor of Applied Science in Information Technology from Towson University, along with an Associate of Science in Information System Security from The Community College of Baltimore County.
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