Alvin L. possesses extensive experience in the technology sector, having held key positions at companies such as F5, IBM, Alcatel-Lucent Shanghai Bell, Microsoft, and currently Tencent. From July 2012 to December 2015, Alvin worked as a Field Customer Engineer at F5, focusing on Tier 2 ADN/SDN products. Prior to that, Alvin served as an Automation Software Designer at IBM, designing interoperability testing environments for storage products. Alvin's tenure at Microsoft spanned from April 2020 to September 2022, where responsibilities included serving as a Technical Advisor and Support Escalation Engineer within the Azure Rapid Response team, leading efforts to provide expedited incident response. Currently, Alvin is a Senior Cloud Network Engineer at Tencent, handling international business. Academic qualifications include a Bachelor's degree from Hangzhou Dianzi University and a Master's degree from Shanghai Jiao Tong University.
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