Billy Chan is a seasoned IT professional with over 10 years of experience specializing in DevOps, infrastructure, and automation. They have a strong background in system infrastructure and network design, coupled with exceptional troubleshooting skills in complex environments. Previously, Billy held key roles at various companies, including Tencent, MassMutual, and TVB.COM Limited, where they managed production servers, automated operations, and supported mission-critical systems. Billy completed a Master's Degree in Computer Science from The Chinese University of Hong Kong and a Bachelor's Degree in Computer Studies from City University of Hong Kong. Currently, they serve as a Senior Cloud Infrastructure Engineer at Tencent.
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