Walid Jamli

Walid Jamli is currently a Service Delivery Manager at Tenexa, where they leverage significant experience in managing IT service delivery for multiple client accounts. Previously, Walid held roles such as Delivery Manager for HELPLINE, where they oversaw a user support team and ensured contract compliance, and Senior Production Supervisor at Advancia, focusing on team management and process adherence. With a solid foundation in ITIL principles, productivity indicators, and a strong customer service orientation, Walid is recognized for their leadership, communication skills, and ability to propose effective solutions.