AL

Al Lightle

Service Experience Manager

Al Lightle is an experienced professional currently serving as the Customer Experience Manager at Teradata since October 2021, where this role integrates responsibilities of both Service Experience Manager and Customer Support Manager. Previously, Al held key positions at Amazon as Service Experience Manager and Area Manager, demonstrating strong leadership and training capabilities. Al's extensive tenure at Teradata from 2007 to 2019 included roles such as Operations Manager and Support Services Manager, consistently achieving team goals and making strategic business decisions. Earlier career experience at NCR Corporation involved providing exceptional service for OEM data processing systems. Al's educational background includes specialized training at the U.S. Army Signal School as well as a high school diploma from Bishop Hogan High School.

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