Andrew Song is a Senior Staff Software Engineer at Teradata, where responsibilities include acting as Product Owner and Feature Architect for Infrastructure Modeling, leading the development of real-time, scalable web applications, and mentoring new associates. With significant experience in assisting the global sales team and supporting research and development efforts, Andrew has successfully integrated automated testing into development processes. Previous roles at Teradata include Staff Software Engineer, Competitive Benchmark Analyst, Critical Support Specialist, and Solution Engineer, alongside a background in quality assurance testing at Sony Computer Entertainment America and technical support at UCSD Network Operations. Andrew holds a B.S. in Computer Science Engineering from UC San Diego and has authored numerous knowledge articles and defect requests, and managed over 800 incidents, further demonstrating technical expertise and commitment to improving customer satisfaction.
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