Armando Toledano is a systemic strategist and organization development consultant with a focus on HX research, product and service design, and design-led strategy. Currently serving as Product Design Manager at Teradata, Armando has previously excelled in senior roles at The Neumans and Totalplay, where they demonstrated a talent for implementing innovative strategies rooted in human-centered design and behavioral economics. Armando holds a Bachelor's degree in Industrial and Product Design from Tecnológico de Monterrey and a Master's degree in Organizational Behavior Studies from UNAM, alongside an Associate's degree in Fashion Merchandising from Florence University of the Arts. Known for their collaborative approach and proficiency in both English and Spanish, Armando is driven by a passion for enhancing customer experiences and achieving strategic business goals.
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