Eric Howard is an experienced professional in customer success management, currently serving as an Enterprise Customer Success Manager for Named Accounts at Teradata since March 2023. Prior to this role, Eric held various customer success positions at renowned companies including Twilio Inc., Automation Anywhere, Conga, Arena Solutions, goTransverse, and Aria Systems, fostering relationships and enhancing customer satisfaction for major clients such as Meta/Facebook, Lyft, and Netflix. With a Bachelor of Arts in Organizational Communications from Western Michigan University, Eric has consistently driven client engagement, retention, and growth while developing strategic account management initiatives throughout a diverse and extensive career in customer success.
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