Jacob Perez has a diverse background in customer service and information technology, with experience spanning multiple roles in different companies. At In-N-Out Burger, Jacob maintained high customer service standards while training entry-level employees and enhancing teamwork. Subsequent roles included a Desktop Support Analyst at PKF San Diego, LLP, where documentation on software installation and cybersecurity practices was created, and a CRM Consultant at Credit First Financial, focusing on lead conversion improvement for CRM systems. Currently, Jacob works as an Analyst at Teradata, following a successful stint as an Information Security Audit Analyst Intern, where expertise in various security frameworks was demonstrated. Jacob holds a Bachelor of Science in Management Information Systems and is pursuing a Master of Science in Cybersecurity Management at San Diego State University, maintaining a strong GPA of 3.61.
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